Hi everyone,
I wanted to reach out directly here on my site because I realised I've been so behind on emailing you all 😭 I've been posting order updates on my Instagram, but it just hit me that not everyone who found my site follows me there, and that's a huge oversight on my part. I'm so so sorry for my poor communication!
This is absolutely not a good excuse but after the recent viral video, I received way more orders than I ever expected, and since I make every single piece by hand myself, I'm running behind my usual timeline. I never meant to leave anyone in the dark and if you weren't seeing my Instagram, I can only imagine you've been sitting there wondering if your order got lost, and I'm sorry for that stress.
I promise I'm working through every order as fast as I possibly can, and they ARE coming! I'll keep you updated by email from here on out <3
Thank you so much for your patience, and for the incredible support last month <3 it genuinely means the world that so many of you wanted something I made! Please feel free to reply to this email with any questions at all, and I'll get back to you.
Timeline:
If your order fulfilment date has passed, I am SO sorry and I am going to be doing everything in my power to get them finished this week.
All other orders will proceed from there.
I have learned so much from this drop, and am looking forward to doing better in future drops from my learned experience.
Again, I'm so sorry for the wait and thank you for sticking with me! I WILL do better in future
Cass
